Get in touch
with us
Your e-mail will be handled within 5 working days. To make sure we can help you as promptly as possible, please attach your tickets to the e-mail. By phone we are only reachable during opening hours.
FREQUENTLY ASKED
QUESTIONS
We are located at Amstel 194-196, 1017 AG Amsterdam.
You can take tram 4 or 14 from Amsterdam Central Station and get out at stop Rembrandtplein (2 stops), then walk 3 minutes. You can also take metro 51, 53, 54 and get out in Waterlooplein Station, and walk 3 minutes.
The closest parking is “Parking Waterlooplein”, located at Valkenburgerstraat 238, 1011 ND Amsterdam.
Wheelchairs may enter through the main door as we are located on a ground floor (no steps required). However to enter the Icebar itself, there is a step from 5 cm, normal wheelchairs which can be lifted up will have no problem entering. Not suitable for electric wheelchairs.
It is possible to reschedule (if there is capacity) or cancel it if you have booked online with us. Please let us know at least 8 hrs in advance by email (hello@xtracold.com).
OPENING HOURS
Monday - Wednesday
15.45 - 22.45
Thursday - Sunday
11.45 - 01.00
Please note
The last admission is
45 minutes before closing time
Groups
For group inquires of 10+ people please contact
groups@tourismgroup.com
ABOUT US
The fantastic Amsterdam Icebar experience includes the cost of admission, a thermal coat and gloves to withstand the arctic (-10°C!) temperature and to top it off we’ll also give you 3 free tokens which you can exchange for drinks at the bars.
The bar consists of two parts: a heated lounge and the ice bar itself, which is located at the back. You can chill in the lounge and listen to some music as you sip on a cold beer or enjoy your favourite cocktail.
Afterward, you will be given appropriate clothing and led into the ice bar where everything, from the furniture to the walls and the art and even the glasses are made entirely out of ice. The high-tech special lighting is designed to change the appearance of the ice to every colour imaginable, allowing you to experience the Nova Zembla effect for yourself.
Are you ready for this freezing experience?
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